Help Centre | Crpko

Search the guides and answers on this site, or pick a topic below.

Search help topics

Help topics

Buying crypto

What buying involves, from verification through to where the coin goes.

Selling crypto

Selling, choosing where the money lands, and what happens after.

Prices and markets

Live prices, what moves them, and how to read the numbers.

Security and scams

Checking whether a website, email or number is really us.

The Crpko app

Getting Crpko on your phone, and which routes exist.

Learning the basics

Plain guides for anyone starting out, without the jargon.

Policies and terms

What we collect, what you agree to, and the risks involved.

Common questions

Those live in the Crpko product rather than on this site, because they depend on your account. Sign in there to see your balances and history, and write to us if something still looks wrong.

Yes. Prices, 24 hour and 7 day change and volume come from public spot markets and update while the page is open. Circulating supply and market rank come from a captured snapshot, so market cap moves with price but rests on that supply figure.

Check them with the Contact Verifier before you do anything else. We publish one email address and no phone number, so a call or message about your account is not us, whoever it appears to come from.

Not in the app stores yet. The download page has the routes that will point at the store listings once they are published, and says so rather than implying the listings already exist.

None with published terms. The promotions page lists what is planned and will carry the full terms of each one before it opens.

Write to abdullah@crpko.com, the address published in our privacy policy and terms. It is the only contact route we publish, so treat any other one as unverified.

Self-Service

These are account actions, so every one of them happens in the Crpko product rather than here. Signing in is the first step of each, which is where these tiles take you.